Privacy Policy

1. Introduction

Welcome to BugBrain. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered autonomous testing platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company name)
• Payment information (processed securely through third-party payment processors)
• Communication data when you contact our support team
• Test data and configurations you create within the platform

2.2 Information We Collect Automatically

• Usage data (features used, test executions, platform interactions)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Performance and analytics data

3. How We Use Your Information

We use your information to:

• Provide and maintain our testing platform services
• Process your transactions and manage your account
• Improve our AI algorithms and platform features
• Send service updates, security alerts, and support messages
• Analyze platform usage to enhance user experience
• Comply with legal obligations and protect our rights

4. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Secure data storage with regular backups
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• SOC 2 Type II compliance (in progress)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in platform operations (cloud hosting, payment processing)
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement or regulatory bodies when legally required
• Business partners with your explicit consent

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@bugbrain.tech

7. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Test data and account information are retained for the duration of your subscription and up to 90 days after account closure, unless otherwise required by law.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: